Get the Edge with Hosted PBX VoIP

High CapEx for PBX purchase.

Unpredictable ongoing maintenance and support costs.

Low initial CapEx and low monthly fees.

No ongoing support or maintenance costs.

No long-distance between networked sites; reduced long-distance costs for off network calls.

Call capacity limited to the number of lines procured through the phone company.

Busy signal if all lines are in use.

Call capacity only limited by the amount of bandwidth available.

Quality of Service (QoS) managed to ensure quality during high traffic periods.

Limited to the size and capacity of the PBX.

Step-based modular upgrades.

Virtually unlimited.

Fine granularity - able to add a single user at a time.

PBX features, routing and Move/Add/Changes (MACs) must be performed by an administrator.

Ongoing support and maintenance performed by internal resources or outsourced integrators.

Unpredictable ongoing costs.

Features are available to users from any location through a GUI web interface.

Moves and Changes performed by users, Adds performed by Administrator with the assistance of LightEdge support.

LightEdge VoIP experts available 24/7/365 for
ongoing support.

Costs included in the monthly fee.

Difficult and expensive equipment upgrade process.

Implementation requires large commitment of internal resources or expensive outsourcing.

Feature set determined by the PBX. Must upgrade or replace the PBX to obtain additional features.

LightEdge staff handle planning and implementation at no additional charge.

LightEdge upgrades equipment and software regularly to ensure quality service.

Purchase of proprietary system locks you in to a single vendor until you are ready to replace the entire system.

No PBX equipment to purchase, so no risk of technology obsolescence.

Hosted PBX is open standards-based, so there is no lock-in to a single technology.

Premises-based system does not integrate with other phone systems.

Hosted PBX allows routing to mobile or remote office phones when the employee is away from the office phone.

Receptionist console can transfer calls to users regardless of location.

Voice-mail can be sent as a WAV file to an e-mail account defined by the user.

Premises-based system creates a single point of failure, causing a complete shutdown of the phone system in the event of an outage.

Hosted solution housed in geographically dispersed carrier-class data centers.

In the event of a site outage, all calls can be re-routed to an alternate site.