Effective communication is paramount to any business, but many companies find it difficult to leverage technology cost-effectively. Hosted Exchange and the other hosted tools in our Integrated Communications Suite offer a simple and effective delivery of the collaborative and organizational tools that will drive your company’s productivity without the large capital investment and ongoing maintenance that an on-premise solution would require.

Hosted Microsoft Exchange enables you to:

• Manage a single e-mail inbox that’s synchronized among multiple locations such as your smart phone and your home and office PCs.
• Connect from most Web browsers with an Internet connection.
• Connect from virtually any mobile device for contacts, calendar, and real-time e-mail.
• Maintain access to all messaging features—mailbox, calendars, contacts, and public folders—even when offline, and continue working regardless of network connectivity.
• Grant other people—such as your assistant—access to your mailbox on your behalf.

Professional Service Delivery
Hosted Microsoft Exchange gives you solutions that are designed to eliminate headaches and provide freedom from worry.

• Messaging and data backup on a regular basis—to global data centers using advanced security measures that offer highly reliable archival and disaster recovery.
• Automatic installation and maintenance of all software updates and upgrades, including security fixes, in a timely fashion.
• On-demand storage capacity with the flexibility to add or subtract storage, mailboxes, and other services as needed.
• Anti-spam protection to help critical business communications get through and reduce distractions.
• Data security optimized with anti-virus protection and physical security measures.
• Improved performance due to redundant systems, robust bandwidth, service level agreements, and a high-availability infrastructure.
• A skilled and highly trained professional support staff.

Shared calendars. These rich features for personal, group, and resource scheduling integrate with e-mail, contacts, and tasks. Users can share their calendar information and view multiple calendars simultaneously to send meeting requests for shared open times. Recipients can decline, propose a different time, or accept and have the meeting automatically entered in their calendars. Schedules for shared resources like conference rooms and projectors may also be incorporated.

Shared contacts. Contacts in the company directory are centrally maintained for sharing throughout the organization and can be downloaded and used in all versions of Office Outlook 2007. Distribution lists can also be centrally shared and maintained to facilitate communication to groups such as departments or customer lists.

Shared task management. A task list provides the ability to create and assign tasks and can be integrated with e-mail notification and scheduling for basic project management and personal time management. You can track progress as a task moves from active to complete to overdue, while managing status through various organizing criteria such as person responsible and task type.

Appointment scheduling. The Scheduling Assistant automatically suggests the best time for a meeting when given a list of desired attendees, making it unnecessary to place time-consuming phone calls to determine coworkers’ availability for a meeting or conference call.

Text search. Searching the Web has become commonplace; now searching through e-mail and remote files is just as straightforward and fast on nearly any connected device.

Enhanced security. Designed for optimal security and privacy, a variety of features at both the server and mailbox level enable users to digitally sign and encrypt e-mails and attachments and access their mailboxes more securely, without a virtual private network (VPN) connection, when working remotely. Anti-spam features include support of real-time safe and block lists, and both server-side and client-side filtering help reduce the amount of unsolicited e-mail.

Messaging backup. Your documents and messaging information is backed up and stored on LightEdge data center servers, with copies replicated to your computers and mobile devices that access the service. Your messaging information can be restored to you following the loss of any of your computers or devices.