LightEdge is pleased to announce that our voice platform is being upgraded to provide additional features and functionality to our users. Please note that with the upgrade comes changes to features and screens in the online web portal that you may have become familiar with. To ensure that you are aware of what features are changing, we have created the following documents which feature a side-by-side comparison of portal screens from the old and new platforms. Please review the appropriate document(s) prior to your migration so you can work with your staff to minimize any confusion during the upgrade process.
Premium Seat Change Document The Premium Seat Change Document is a detailed look at all of the changes that a Premium user will see as your account is upgraded on our Voice-over-IP platform.
Requires Acrobat Reader - 3 MB
Standard Seat Change Document Formerly called Basic Seat The Standard Seat Change Document is a detailed look at the changes that have taken place for what was previously referred to as a "Basic Seat". These changes will go into effect as your account is upgraded on our Voice-over-IP platform.
Requires Acrobat Reader - 2 MB
Group Administrator Change Document This document outlines all the changes that an administrator will see in the administrative portal once your account is upgraded on our Voice-over-IP platform.
Requires Acrobat Reader - 2 MB
Receptionist Change Document Formerly call Attendant Console If you have previously used the LightEdge Attendant Console, you may upgrade to the new Receptionist application by downloading from my.lightedge.com. This document will provide training on use of the new application.
