Backup and Storage Administrator

Des Moines, IA or Kansas City, MO

POSITION SUMMARY
The Backup and Storage Administrator will be an integral part of the Cloud Operations team at LightEdge Solutions. This position will report to the Cloud Manager and will take a lead role with the lifecycle, maintenance, and operations of the Backup and Storage platforms.

RESPONSIBILITIES include the following. Other duties may be assigned.

  • Develop and maintain lifecycle processes to mitigate risk and ensure platforms remain current
  • Maintain and support capacity management processes, metrics, and reporting to ensure adequate resource availability for continued expansion of the Cloud Services platforms
  • Deliver LightEdge services to clients in accordance with the Service Level Agreements
  • Will assist in the design, implementation, and maintenance of our Backup and Storage solutions
  • Participate in the after-hours (24×7) escalation on-call rotation
  • Provide client support and technical issue resolution via telephone, email, and other electronic communication methods
  • Escalate service requests and incidents as required
  • Document and communicate service disruptions to the client and LightEdge management
  • Other duties as assigned

DESIRED SKILLS AND EXPERIENCE:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor’s Degree in IT or related industry experience
  • 5+ years of experience in IT Industry working with storage architectures
  • Experience with Avamar or similar industry-standard Enterprise Backup software
  • Experience with Veeam or similar industry-standard Enterprise Backup software
  • Demonstrated understanding of VMware snapshotting
  • Significant experience with Veeam Backup and Recovery
  • Understanding of WAN Acceleration, SAN fundamentals (accessing LUNs)
  • Strong understanding of various SAN concepts, including VSAN, Storage Fabric, FC, FCoE, Zoning, Multi-pathing
  • Experience with EMC VNX Array and a strong understanding of common RAID levels
  • Significant experience managing SAN Storage Pools, Storage Groups, RAID Groups, LUNs,
  • Experience Troubleshooting storage performance issues
  • Familiarity with Data Domain, Backup Replication, VMware vCenter Administration, Relational Databases, SAN Fundamentals, VeemOne Software, Cisco NX-OS Syntax, Cisco DCNM-SAN Software, EMC Unisphere Software, and EMC Storage Product Lines preferred
  • Demonstrated willingness to learn and adapt to changes in technology
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