Riverside Transport Inc. Case Study

Business Overview

Riverside Transport was founded in the fall of 1993 with 10 Owner Operators, 20 Trailers, and a philosophy that still holds true today. “Our vision is to be the top performer in all that we do.” We strive to be a top employer, provide superior service to our customers, and earn corporate respect from our competitors, so that we can be the company that everyone looks up to.

Our 20+ year history is proof that we are here to stay and can provide a stable partnership for our employees and customers.

Today Riverside Transport operates over 1500 pieces of equipment and employs close to 500 people. We have Operation terminals in Kansas City, KS, Owensboro, KY, Chattanooga, TN, and Chehalis, WA. Our freight network ranges from Over the Road Long Haul, Short Haul Regional, Local, and Dedicated.

We have one of the most innovative Lease Purchase Programs in the industry, where payments are structured so that a driver can always get a paycheck, even while on time off. We also have a solid core of Owner Operators, who pride themselves with carrying RTI’s banner.

Business Challenge

Before partnering with LightEdge, Riverside Transport Inc., was hosting their critical infrastructure in-house. They were looking for a scalable solution that could grow alongside their company.

With downtime affecting their daily productivity, Riverside Transport Inc. needed a Cloud hosting and Disaster Recovery solution that was designed for operational and financial efficiency. They were looking for a company that was well-known and trusted by others. That is when they found LightEdge.

Options Considered

Riverside Transport Inc. vetted multiple vendors. They were looking for a complete portfolio of high speed, secure, redundant, and scalable services. They compared multiple local data center and cloud providers, before selecting LightEdge as their top choice.

“We meet with Ryan [LightEdge’s Business Development Consultant] and Roger [LightEdge’s Director of Business Development] and they were very knowledgeable and trustworthy,” said Brian Hedge, IT Director at Riverside Transport Inc. “You could tell they wanted us to succeed and the data center tour was extremely impressive.”

Riverside Transport Inc. also received recommendations from other current LightEdge customers.

Solutions

“Since partnering with LightEdge, Riverside Transport’s uptime has dramatically improved. Our Disaster Recovery is in a much better position, our company is seeing growth through scalability, and we have even met great new resources though our connections at LightEdge,” said Hedge.

Today, Riverside Transport Inc. is running LightEdge’s Bare Metal Cloud, Virtual Private Cloud, and managed services with a footprint in two of LightEdge’s ISO 27001, ISO 20000- 1, SOC 1 Type 2, SOC 2 Type 2, SOC 3, HIPAA/HITRUST, and PCI-compliant data center facilities.

Since migrating to LightEdge’s services, Riverside Transport Inc. has accomplished exactly what they had set out to do. By outsourcing these elements of their IT infrastructure, they have grown their business and kept productivity up in order to continue to be the one of the leaders in the logistics/ transportation industry.

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