LightEdge has been listed on the UCaaS (Unified Communications as a Service) Magic Quadrant put out by Gartner.  This year, we have been listed in the Visionaries quadrant of the UCaaS matrix.  To avoid confusion, Gartner puts out separate report for on-premise Unified Communications systems and cloud-based or hosted Unified Communications offered on a subscription model (UCaaS).

LightEdge’s UCaaS offering (LightEdge Connected Office) is a suite of several products that can be utilized alone or integrated for improved communication productivity.  Services include:  hosted PBX voice services, hosted e-mail (Microsoft Exchange), hosted instant messaging and presence (Microsoft Office Communicator), hosted desktop faxing, and voice/web conferencing.

According to Gartner[1]: The early adopters of UCaaS have been SMBs (small and medium-sized businesses). Such organizations are more open to working with the applications specialists that have been at the vanguard in offering a full UCaaS product suite.

The Magic Quadrant is copyrighted 2010 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner’s analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the “Leaders” quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.


[1] Gartner “Magic Quadrant for Unified Communications as a Service, North America” by Daniel O’Connell and Bern Elliot, December 20, 2010