July 2014

Expansion at LightEdge

By | July 14th, 2014|Company and Community|

Growth is defined as “expansion” or “an increase, enlargement, or development, especially in the activities of a company.”  This definition is spot-on when describing LightEdge Solutions’ progression over the past few years.  As an industry leader committed to providing cutting-edge solutions for our customers, we feel it’s imperative to match the right people to the [...]

Summer Community Involvement

By | July 9th, 2014|Company and Community|

LightEdge Solutions was thrilled to be able to be a part of the 5th Annual Big Slick Celebrity Weekend in Kansas City recently. Big Slick is an annual fundraising event hosted by some of Kansas City’s most well-known celebrities benefiting the Cancer Center at Children’s Mercy Hospital. LightEdge sponsored the Bocce courts at the Big Slick Bowling Tournament where [...]

LightEdge’s New Digs

By | July 7th, 2014|Company and Community|

We are excited to announce that we moved our Des Moines office down two floors from our previous location still within the Davis Brown Tower. Due to our rapid expansion, our old space was quickly outgrown. Now that we span the full 10th floor of our downtown building, we have been able centralize our entire [...]

June 2014

ISO 20000 UPDATE!

By | June 30th, 2014|Cloud Computing|

We are excited to announce that LightEdge has successfully passed our ISO 20000 Stage 1 audit, which entails a full documentation review. This stage ensures we have all the required policies and processes in place to meet the ISO 20000 standard. Our next step is to enter into Stage 2 of the audit at the [...]

April 2014

Kansas City Data Center Grand Opening

By | April 24th, 2014|Company and Community, Data Center|

“The Wednesday opening of LightEdge Solutions Inc., the anchor tenant for a new underground data center campus in Kansas City's SubTropolis business park, is expected to be the start of something big.” – Kansas City Business Journal The Grand Opening of LightEdge’s Kansas City Data Center and SubTropolis Technology Center took place on Wednesday, April 16th.  A press conference and [...]

March 2014

Customer Case Study – Stetson

By | March 28th, 2014|Client Content|

Transitioning to a new IT service provider can be a long and difficult process, so finding a company that can make it as painless as possible is important. Get an insider view below of what Stetson Building Products, Inc. had to say about their experience when moving to LightEdge. Stetson, a building products company headquartered [...]

LightEdge Solutions Completes Audit Review for ISO 20000 Certification

By | March 25th, 2014|Company and Community|

We are pleased to announce that LightEdge has successfully completed its audit review for the ISO 20000 certification. Completing the audit review is a required step toward certification each year. LightEdge anticipates having the stage one and stage two audits completed by the end of the summer in 2014, making it an ISO 20000 certified [...]

July 2013

Hosted Desktop Experience

By | July 30th, 2013|Cloud Computing|

What is Hosted Desktop Experience? Hosted DEX (Desktop Experience) is a new hosted virtual desktop platform that LightEdge is partnering with Dizzion on. It will allow customers to connect to their end user desktop in the cloud. Instead of their data living on their PC, this product will centralize their data to the cloud and [...]

ISO 20000 Section 9: Control Processes

By | July 19th, 2013|Uncategorized|

What is it? Section 9 of the ISO 20000 standards defines Configuration Management, Change Management. The last section of the ISO 20000 standard focuses on those processes that help an IT services company ensure standards are upheld and any changes in the production environment are tracked appropriately. What is required? First up, is Change Management.  [...]

ISO 20000 Section 8: Resolution Processes

By | July 16th, 2013|Uncategorized|

What is it? Section 8 of the ISO 20000 standards defines Incident Management, Service Request Management, and Problem Management.  During this discussion, we will be focusing on how LightEdge manages these processes. What is required? Currently, LightEdge is utilizing a custom application called Call Tracker to manage all Incidents, Service Requests, and Problems.  This system [...]

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