Whitepapers

10 Critical Questions to Ask Your Data Center Provider

Whether you’re moving your IT infrastructure to a colocation provider for the first time or looking to switch to a new provider, finding the right partner to keep your operations running 24/7/365 is a critical piece of the puzzle. Working with a colocation partner can provide the benefits of lowering operational and personnel costs, increasing reliability and performance and re-directing resources. This whitepaper guides you through some of the key questions to ask when conducting your search.

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Case Studies

During a time of rapid business growth and expansion, Beck’s Hybrids was looking for a solution that would decrease their risk, while increasing operational efficiency. With locations spread across the country, Beck’s Hybrids needed a strong network connection in the central Midwest. The objective was to find a resilient data center colocation solution that would future-proof them for continued growth to scale.

At this time Brad Fruth, Information Systems Manager at Beck’s Hybrids, said the corporation was in an environment of swift change and growth. Beck’s has multiple locations across the country and wanted to prepare for and reduce the risk of any disasters or damage to their vital data. It was time to find a partner that could provide secure, compliant and redundant facilities, reduce operating costs, and minimize risk for Beck’s Hybrids.

The need for Prelude Dynamics to safely secure sensitive clinical study data at rest and in motion, was of utmost importance to the company and its customers. The ability to demonstrate these capabilities through onsite audits was, and continues to be, necessary for Prelude Dynamics to meet the industry’s evolving data storage requirements. In addition to being able to meet these audit standards and offering premier compliant facilities, Prelude Dynamics was in search of a provider who could also deliver ancillary data center services and provide onsite, in-rack support for their colocation equipment.

Kemin had systems and applications in place that in-house expertise
was no longer able to sufficiently maintain. They were faced with
the choice of hiring new experts as Kemin employees, or colocating
their systems and applications somewhere with the improved level
of attention they required.

Originally, Kemin had their vital systems housed in a different data
center facility, but the level of support was declining rapidly. They
came to the frightening realization that downtime due to the failing
support was only increasing, and nothing was being done to proactively mitigate this massive ongoing risk.

The University of Kansas Hospital was in need of a new Data Center facility. Improving where and how the new systems would operate was vital for the organization in order to avoid ongoing costly outages. The hospital’s current Data Center facility was located on their campus, which did not allow for geographic redundancy from its second, offsite Data Center located just five miles away. In addition to not being geographically redundant, the second facility was out of space.

The building that the Data Center was located in was not a purpose-built facility, which led to several outages that impacted the hospital in various ways. In order for The University of Kansas Hospital to maintain its enterprise-class status, it was time for them to start treating their Information Technology system the same way. Rather than just fixing problems that came up, they were ready to invest in an elite Data Center facility that would support their top-notch practices going forward.

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